# Resources: Troubleshooting
URL: /docs/resources/troubleshooting

Fixes for the most common issues.

**An integration stopped working.** Disconnect it in Integrations and reconnect, signing in fresh. This resolves most connection problems.

**The assistant did not do something I asked.** Check [Activity](/docs/features/activity) to see what it did and did not do. If an action needed approval, look for an approval card in the chat, or a draft under AI Drafted in Emails. In My bookings, a booking that is not Confirmed has not been booked yet.

**A workflow did not run.** Open the workflow and check it is Live, not Paused, and check its recent runs for an error. You can also tap “Run now” to test it.

**A workflow with an AI step does not run as often as I set.** A workflow with an AI step runs at most once an hour, and one started by email at most 6 times an hour. See [Workflows](/docs/features/workflows).

**My assistant stopped answering in Telegram.** If you sent /stop or STOP, the chat was disconnected. Connect it again from Integrations. Telegram takes text only, so photos, files, and voice notes need the web app.

**I ran out of credits.** Check Settings → Usage. Your plan refills each month, or you can buy a top-up in Settings → Billing.

**Something looks wrong or I hit an error.** Note what you were doing and [contact us](/docs/resources/support).