Delete Your Account
Remove your account and data.
4 min read
If you want to leave Nudgly entirely, you can delete your account. This is separate from cancelling your subscription: cancelling stops billing but keeps your account, while deletion removes your account and your data.
You delete your account yourself, in Settings → Privacy & data → Delete account. You confirm it is you first. You do not need to contact us.
What happens straight away
As soon as you confirm:
- Your account is locked, and you are signed out on every device.
- Every connected app is disconnected and Nudgly’s access to it is revoked, including your email and calendar.
- Telegram is disconnected, and notification emails stop. Security and account emails still reach you.
- Your workflows, reminders, and meeting auto-join stop, and the assistant’s computer is shut down. Nothing scheduled runs for you any more.
- Your plan stops renewing. What you have paid for runs to the end of its period, and you are not charged again.
We then email you the date your account will be erased, with a Cancel deletion link.
The 30-day hold
Your account is held, locked, for 30 days. After that, a daily job erases everything we hold about you: your account, chats, tasks, memory, meetings, bookings, workflows, and connections. This cannot be undone.
If it wasn’t you, or you change your mind, use the Cancel deletion link in the email before that date. You can also sign in again: you will see the locked screen, which lets you cancel too. If someone else asked for the deletion, change your password once you are back in.
Cancelling unlocks your account and turns your workflows and meeting auto-join back on. Your apps and Telegram stay disconnected, so connect them again from Integrations.
Worth knowing
After your account is erased, our database backups keep a copy for up to 7 more days, then it is gone. Backups are never used to bring an account back. Anything already sent to a connected app, like an email or a calendar invite, is not recalled. What we do is cut off the access so Nudgly stops using it.
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