Troubleshooting
Fixes for the most common issues.
6 min read
An integration stopped working. Disconnect it in Integrations and reconnect, signing in fresh. This resolves most connection problems.
The assistant did not do something I asked. Check Activity to see what it did and did not do. If an action needed approval, look for a pending approval in the relevant tab — a draft under AI Drafted, a request in Bookings.
A workflow did not run. Open the workflow and check it is Live, not Paused, and check its recent runs for an error. You can also tap “Run now” to test it.
I am not getting messages on WhatsApp. Confirm WhatsApp is still connected in Integrations, and reconnect if needed.
Something looks wrong or I hit an error. Note what you were doing and contact support.
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