Getting Support
How to reach a human.
4 min read
Most questions are answered in these docs, and many issues are fixed by reconnecting an integration. When you need a person, write to us.
How to reach us
Open the contact page on the Nudgly website and send us a note. Pick the topic that fits — Product, Billing, Privacy, or Security — and give the email address on your Nudgly account so we can find it. The page also shows our email address if you would rather write from your own inbox.
Support is by email, and every message is read and answered by a person on the Nudgly team. There is no support chatbot. We reply by email.
What to include
Tell us what you were trying to do and what happened instead. If you can, add the time it happened and a screenshot — it helps us fix things faster. Never send us passwords or card numbers.
For billing, privacy, or account-security questions, pick that topic so it reaches the right person first. For a refund, see Refunds.
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