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Getting Support

How to reach a human.

4 min read

Most questions are answered in these docs, and many issues are fixed by reconnecting an integration. When you need a person, here is how support works.

Nudgly support is AI-first: an assistant answers common questions instantly, in chat and by email. Anything it cannot resolve is passed to a human on the team. When you contact support, tell us what you were trying to do and what happened, and include a screenshot if you can — it helps us fix things faster.

For billing, privacy, or account-security questions, say so up front and we will route it to the right person immediately.

How is this guide?

v1.0.0