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Manage Your Plan and Billing

Change, upgrade, or downgrade your subscription.

6 min read

Your subscription is managed in Settings → Billing. This is where you see your current plan, your billing date, and what you can change. You can pay monthly or yearly.

Start a free trial. New accounts begin with a 7-day free trial. During the trial you get a set amount of credits each day, which refreshes the next day, so you can try the assistant properly across a full week. You are told the price and the date of the first charge before you start, and we email you a reminder 2 days before you are charged. When the 7 days end, you are billed and your plan starts, unless you cancel before the trial ends. Cancelling during the trial takes one step in Settings → Billing.

Upgrade. From Settings → Billing, choose a higher plan. Upgrading takes effect straight away, so you get the extra credits and features right away.

Downgrade. Choose a lower plan in Settings → Billing. The change takes effect at the end of your current billing period, so you keep your current plan and everything you paid for until then. There is no partial refund, because you keep the full benefit until the period ends.

Top-ups. If you run out of credits before your plan refills, you can buy a top-up in Settings → Billing. Top-up credits are used only after your monthly credits run out, oldest first. They expire 12 months after you buy them and are not refundable. A plan change does not affect top-up credits you already have, but they need a paid plan: if your plan ends and you do not choose a new one within 30 days, unused top-up credits are lost.

See your usage. Open Settings → Usage. It shows how much of your credits you have used this period, your meeting time, and where your credits went. If you run out, the assistant tells you and points you to an upgrade or a top-up.

If you stop paying. When a paid plan ends without renewing, your account moves to the Free plan. Your account and your data stay. See Plans and Credits for what each plan includes.

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